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Simple pricing for local tool rentals

Effective date: May 20, 2026

BorrowHive uses a two-sided service-fee model for standard online rentals. The renter fee is shown before checkout, and the owner fee is reflected in expected take-home earnings before a paid rental is accepted.

  • Renters see service fees, taxes, and eligible deposit holds before confirming a paid rental.
  • Owners see expected take-home earnings before listing or accepting a paid rental.
  • Taxes, deposits, refunds, and claims are handled separately from BorrowHive service fees.

Standard Online Rental Fees

  • Renter service fee: USD $2.00 plus 5% of the rental subtotal.
  • Owner service fee: 16% of the rental subtotal, deducted from owner rental earnings.
  • Owner take-home before adjustments: 84% of the rental subtotal for a standard paid online rental.
  • Taxes and refundable deposit holds are separate from BorrowHive service fees.

Examples

These examples exclude taxes, optional add-ons, refunds, disputes, and deposit-claim adjustments.

  • On a $20.00 rental subtotal, the renter service fee is $3.00; the owner service fee is $3.20; the owner keeps $16.80 before any later adjustment.
  • On a $100.00 rental subtotal, the renter service fee is $7.00; the owner service fee is $16.00; the owner keeps $84.00 before any later adjustment.

Taxes and Marketplace Rules

BorrowHive may calculate, collect, report, or remit taxes when required or when we choose to support a jurisdiction. Tax treatment varies by location, item type, rental structure, exemptions, and marketplace facilitator rules. Amounts shown at checkout are estimates until the transaction is completed and may be corrected where law or provider data requires.

Owners remain responsible for their own income taxes, records, permits, and any tax duties not handled by BorrowHive or Stripe. BorrowHive or Stripe may issue tax forms when legally required.

Deposits, Refunds, and Claims

  • Security deposits are separate authorization holds unless a damage or loss claim is approved.
  • Deposit-claim processing fees, if any, are disclosed separately from normal rental service fees.
  • Refunds and cancellations may not return payment-processing, Connect, tax-engine, or other third-party costs to BorrowHive.
  • Chargebacks, disputes, late returns, damage, or policy violations may change final settlement.

Payouts

Owner payouts are processed through Stripe Connect. Standard payouts may be batched, delayed for risk or compliance review, and subject to a minimum balance. Instant payout options, if offered, may carry extra provider costs or availability limits.

Pilots and Exceptions

Free community exchanges, limited programs, promotional credits, or non-standard arrangements may use different fee treatment. The price, taxes, deposit terms, and payout terms shown for a specific transaction control that transaction unless corrected under the Terms of Service or applicable law.

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